We are looking for a results-driven retail Store Manager to be responsible for the overall store & cafe management. The successful candidate is expected to oversee the daily operations of the store & cafe, making sure it runs smoothly and effectively, enhance customer satisfaction, lead and manage the staff, meet sales and profitability goals.

• Develop business strategies to raise our customers’ pool, expand store & cafe traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Coordinate with headquarter in Korea regarding merchandising & cafe menu development
• Ensure high levels of customers satisfaction through excellent service
• Complete store & cafe administration and ensure compliance with policies and procedures
• Maintain outstanding store & cafe condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share, including promotion strategy, merch and menu creation.
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional store manager duties as needed

• Minimum 3 years proven successful experience as retail Store Manager
• Fluent in English
• Fluent in Korean is a plus
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills
• Minimum Bachelor degree in Business Administration or relevant field

Bagikan ke teman: